What Legal access means in Indonesia
Our Legal position starts with jurisdiction: access depends on local law, and we serve account requests only where local law permits. Before you enter the lobby, we may require the phone verification connected with your account so the person requesting access can be matched to the
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account record. The policy also applies to activity linked with DANA, OVO, GoPay, QRIS, bank transfer and virtual account references. We use those payment details to reconcile account activity, not to change the local-law requirement. If your location, eligibility or requested activity is not permitted, we
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may restrict access or ask you to stop using the relevant service. You can contact us through the policy support path when you need a clarification or want to request a change to your account records.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.